Artificial intelligence is significantly transforming the call center industry in India. This shift is leading to a major change in how these centers operate, affecting everything from customer service to employment dynamics. As AI technology becomes more integrated into daily operations, many companies are adopting automated systems to handle routine inquiries and tasks. This has...
JAGGAER has unveiled its latest innovation, JAI, an intelligent human-guided AI orchestrator designed to revolutionize enterprise procurement. Officially introduced in Dubai, United Arab Emirates, on June 25, 2025, JAI promises to enhance supply chain management by offering advanced guidance and navigation, positioning itself as not just an assistant but a valuable partner for procurement teams....
Dubai has made a significant advancement in digital governance with the introduction of an ambitious artificial intelligence strategy aimed at redefining public services. This initiative seeks to integrate AI into all government operations, ultimately delivering smarter, faster, and more efficient services for both residents and businesses. The comprehensive plan was revealed during Dubai AI Week,...
The Mohamed Bin Zayed University of Artificial Intelligence (MBZUAI) has developed an innovative strawberry-picking robot designed to aid farmers amid a labour shortage. This advanced robot operates 24/7, significantly outpacing human workers who are typically limited to eight-hour shifts. It alleviates physical strain on workers by utilizing artificial intelligence and robotics to enhance agricultural efficiency....
Strata, a prominent manufacturing company, is integrating artificial intelligence (AI) and automation into its production processes. This innovative approach aims to enhance efficiency and improve the quality of manufactured goods. Strata is focused on leveraging advanced technologies to streamline operations and reduce production costs. The company has introduced a new robotic system named “Sund,” designed...
Online broker WRPRO has experienced notable growth in recent years, achieving a trade volume of $600 billion (Dh2.2 billion) in 2024. Early data from the first quarter of 2025 suggests this trend will continue, with a potential 25% increase leading to a total trade volume exceeding $750 billion by year-end. This growth highlights the importance...
The real estate industry in Dubai has been significantly transformed by technology adoption over the past few years. Building Management Systems (BMS), which were once expensive and underused, have evolved from being rigid and reliant on service vendors. These systems previously offered limited real-time insights for facility managers and technicians, but BMS alone could not...
Reem Hospital in Abu Dhabi has partnered with Ntigra AI Applications to bring advanced technology into its operations. The collaboration aims to optimize Revenue Cycle Management (RCM), improve efficiency, and enhance patient care. Key to this partnership are Ntigra’s AI-powered platforms, including Discovery® for auto-coding and claim validation, and Octopus® Autonomous Biller (OAB), which streamlines...
The rise of AI is reshaping the job market, sparking concerns about the future of work. While automation is replacing routine tasks in areas like customer support and data entry, jobs that require empathy, emotional intelligence, and human interaction are proving harder for AI to take over, according to Alejandro Sposato, assistant professor at Zayed...