The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) launched a revamped website on Thursday, aimed at providing a “faster, more efficient, and secure” experience for users seeking visa and residency services in the UAE. This update is designed to streamline access to essential services, enabling users to interact with the platform anytime and anywhere.

The improvements include reduced loading times to minimize delays and a more user-friendly interface, as stated by the authority. These enhancements are part of ICP’s ongoing efforts to improve service delivery and user satisfaction.

Maj-Gen Suhail Al Khaili, the director-general of the ICP, emphasized the organization’s commitment to delivering high-quality services around the clock. He noted that the new platform is a reflection of this dedication, ensuring that customers can easily navigate the website and access the services they need.

In addition to the improved interface, the website allows customers to stay informed about the latest developments, initiatives, projects, activities, and events conducted by the ICP. This feature aims to keep users engaged and updated on important information related to visa and residency services.