The National Bank of Fujairah (NBF) has achieved significant recognition by securing two prestigious ISO certifications, reaffirming its dedication to operational excellence. The certifications include ISO 27001:2022, which focuses on Information Security Management Systems, and ISO 9001:2015, which pertains to Quality Management Systems.

Mahendra Dhillon, Chief Operations and Technology Officer at NBF, noted that this accomplishment reflects the bank’s unwavering commitment to delivering excellent customer experiences and ensuring optimal digitization. He acknowledged the efforts of the IT Governance team and other departments, particularly the Information Security team, whose contributions were vital to this success. Dhillon expressed confidence that these certifications will enhance the bank’s capabilities and motivate further advancements in its IS&T services.

ISO certifications are recognized globally as the leading standards for quality, health and safety, environmental, and facilities management systems. They provide a comprehensive framework that enables organizations to improve operational efficiency while adhering to the highest global standards through unified processes.

The ISO 27001:2022 certification offers a structured approach to managing information security risks, helping organizations establish, implement, maintain, and continuously improve their information security management systems. This certification underscores NBF’s commitment to protecting sensitive information, reducing cyber threats, and ensuring data security in all business operations.

Meanwhile, the ISO 9001:2015 certification sets out stringent criteria for a robust quality management system, emphasizing customer satisfaction, continuous improvement, and process efficiency. Gaining this certification highlights NBF’s commitment to maintaining the highest service quality standards and achieving operational excellence.

These certifications demonstrate NBF’s alignment with both UAE national quality standards and international best practices, reinforcing its mission to drive excellence and innovation. The certifications are valid for three years, contingent upon the successful completion of annual surveillance audits.

The National Bank of Fujairah PJSC was incorporated in 1982 and operates as a full-service corporate bank, providing extensive corporate and commercial banking, treasury, trade finance services, and an expanding range of personal banking options. With key shareholders including the Government of Fujairah, Easa Saleh Al Gurg LLC, and the Investment Corporation of Dubai, NBF is well-positioned to foster long-lasting relationships with clients and support them in achieving their business objectives. The bank holds ratings of Baa1 / Prime-2 from Moody’s and BBB / A-2 from Standard & Poor’s, both with stable outlooks, and is listed on the Abu Dhabi Securities Exchange under the symbol “NBF.”