A recent report by KPMG highlights that UAE brands are improving their customer experience scores, achieving a 1.5% increase this year. This growth positions them ahead of their global peers in integrating artificial intelligence (AI) and digital innovation, which is reshaping consumer trust in the region. The KPMG 2025 Customer Experience (CEE) Report analyzed 104...
The UAE Government is launching a consultation aimed at improving the quality of open data initiatives at the Ministry of Finance. This initiative is designed to align with international best practices and focuses on enhancing transparency while facilitating access to data for researchers. Credit: WAM The consultation seeks to gather public opinions on how to...
The Dubai Land Department (DLD) is improving transparency in the real estate sector through an AI-powered platform that monitors real estate advertisements. Since the platform’s launch, it has tracked over 279 000 ads across popular websites such as Property Finder, Dubizzle, and Bayut. This initiative aims to ensure that property listings are accurate and compliant...
The UAE Accountability Authority (UAEAA) has signed a Memorandum of Understanding (MoU) with the Prosecutor General’s Office of the Russian Federation. This agreement was made during the official visit of Igor Krasnov, the Prosecutor-General of Russia, to the UAE. Credit: MSN The MoU aims to enhance frameworks for bilateral cooperation that support the strategic partnership...
The UAE Cabinet has officially approved the executive regulations for organizing the legal profession and legal consultancy. This initiative aims to enhance the judicial system in the country and to improve indicators related to the rule of law and the enforcement of justice, ensuring timely fairness built on concepts of partnership and integration. The new...
The Central Bank of the UAE (CBUAE) has signed a Statement of Commitment to the FX Global Code, marking its position as the first central bank in the Arab world to adopt this important framework. By joining a global coalition of central banks and financial institutions, the CBUAE aims to promote integrity and best practices...
Dubai has introduced a new online platform named ‘Amanah’ that allows residents to report any suspicious or illegal activities related to Dubai Municipality’s services. This initiative was announced by Dubai Municipality as part of its commitment to enhance transparency, governance, and public safety while ensuring that those who submit reports can do so confidentially The...
Earlier this month, the Dubai International Financial Centre (DIFC) has introduced a new API solution that grants third parties access to real-time real estate data. This initiative is a significant move towards improving market transparency and advancing digital transformation in the real estate sector. It aligns with the Dubai Real Estate Sector Strategy 2033 and...
The Dubai International Financial Centre (DIFC) has unveiled a new technology solution aimed at improving transparency in its real estate sector. This innovative Application Interface solution (API) is designed to allow third parties to access comprehensive data about the real estate landscape within DIFC. This initiative aligns with the Dubai Real Estate Sector Strategy 2033,...
Sharjah is set to launch a new rental index aimed at increasing transparency in the emirate’s real estate market, which is expected to foster greater confidence among investors. The rental index will be accompanied by a map of Sharjah, allowing residents to view rental prices in their respective neighborhoods. This initiative is part of the...