Bevatel, a prominent provider of cloud communication solutions in the GCC and Saudi Arabia, has launched its innovative AI-powered platform aimed at transforming customer interactions. The newly introduced “Bevatel AI platform” incorporates artificial intelligence (AI) into its cloud services, allowing businesses to offer faster, more personalized, and secure customer experiences. Currently, over 10,000 businesses utilize...
Dubai’s Roads and Transport Authority (RTA) has integrated Tabby, an instalment payment platform, across all its digital channels, allowing customers to pay traffic fees, fines, and other services in up to four instalments. This initiative is now available on the RTA website, the RTA app, and the nol Pay app. Previously, RTA had partnered with...
Dubai’s Roads and Transport Authority (RTA) has introduced the next-generation 360 Services Policy, which aims to transform customer experience by providing integrated, seamless, and proactive digital services without the need for in-person visits. This initiative marks a significant advancement in RTA’s digital transformation efforts, shifting services towards self-service models accessible through platforms such as the...
The Roads and Transport Authority (RTA) in Dubai has introduced the next-generation 360 Services Policy, designed to significantly enhance customer experience by offering integrated, seamless, and proactive digital services. According to a report from WAM, this policy eliminates the need for in-person visits, enabling users to access services efficiently through digital platforms like the “Dubai...