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Dubai RTA Launches Next-Generation Digital Service Overhaul
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Dubai RTA Launches Next-Generation Digital Service Overhaul

Dubai’s Roads and Transport Authority (RTA) has introduced the next-generation 360 Services Policy, which aims to transform customer experience by providing integrated, seamless, and proactive digital services without the need for in-person visits. This initiative marks a significant advancement in RTA’s digital transformation efforts, shifting services towards self-service models accessible through platforms such as the...

Dubai’s RTA Launches Policy for Zero Waiting Time on 82 Services
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Dubai’s RTA Launches Policy for Zero Waiting Time on 82 Services

The Roads and Transport Authority (RTA) in Dubai has introduced the next-generation 360 Services Policy, designed to significantly enhance customer experience by offering integrated, seamless, and proactive digital services. According to a report from WAM, this policy eliminates the need for in-person visits, enabling users to access services efficiently through digital platforms like the “Dubai...