Federal Express Corporation (FedEx), recognized as the world’s largest express transportation company, has introduced FedEx Surround® in the United Arab Emirates (UAE). This innovative solution is designed for monitoring and intervention in logistics and supply chain management, offering businesses enhanced shipment visibility, control, and reliability. Built on near real-time visibility and AI-powered predictive analytics, FedEx Surround® aims to revolutionize how businesses manage their shipping processes.

FedEx Surround® is capable of predicting potential disruptions in shipping, providing both FedEx and its customers with the ability to make swift, informed decisions. It offers three service levels—Select, Preferred, and Premium—catering to diverse industries such as healthcare, aerospace, automotive, and high-tech. This solution delivers essential updates and interventions that maintain the integrity and timely delivery of sensitive shipments.

Customers can benefit from three key features of FedEx Surround®:

1. **Flexibility and Control**: The Surround® dashboard offers near real-time global visibility and predictive analytics, utilizing AI and a multi-sensor SenseAware ID device.

2. **Greater Value**: A special handling code enhances operational capabilities, allowing for prioritized boarding and handling, as well as cold chain support and interventions both in and out of the network.

3. **Peace of Mind**: Continuous expert support ensures proactive monitoring and intervention, with dedicated teams at hubs, ramps, and stations, along with tailored reporting for customers.

Nitin Navneet Tatiwala, the vice president of Marketing and Air Network for FedEx Middle East, Indian Subcontinent, and Africa, stated that FedEx is committed to innovating with data-backed solutions to meet the changing needs of their customers. He emphasized that the launch of FedEx Surround® is transformative for businesses that depend on just-in-time delivery and critical shipments. This service empowers businesses to manage shipments proactively, thereby enhancing decision-making and ensuring a seamless shipping experience.

The launch of FedEx Surround® is part of FedEx’s broader initiative to promote global commerce through smart innovations. In addition to this solution, FedEx provides a comprehensive suite of digital tools, including FedEx Delivery Manager and the FedEx Import Tool, which streamline the delivery and import processes, respectively. These tools work in harmony with FedEx’s extensive shipping and tracking services.

For more information about FedEx Surround®, customers are encouraged to visit the FedEx UAE website.