In its pursuit to become the world’s first AI-native utility, the Dubai Electricity and Water Authority (DEWA) has launched two new artificial intelligence-based tools aimed at supporting its engineering and technical staff. This initiative aligns with DEWA’s strategic roadmap, emphasizing the integration of advanced technology in its operations.

The first tool is designed to enhance the efficiency of engineering processes, while the second tool focuses on improving the technical capabilities of the staff. DEWA officials stated that these innovations are part of their ongoing efforts to leverage AI in enhancing service delivery and operational excellence.

By implementing these tools, DEWA aims to streamline workflows and improve decision-making across its engineering and technical departments. The authority believes that these advancements will significantly contribute to its goal of being at the forefront of the utility sector through AI integration.